Pickup / Delivery
FINN Tiles Warehouse
66 Helen Street
Sefton, NSW 2162
We also offer direct pick-ups if paid online, directly from our Sydney warehouse located at 66 Helen Street, Sefton. We will notify you once the order has been packed and ready to pick-up. If required, we are able to store your tiles for maximum 30 days from payment online.
Arrange your own Delivery
We give the option our customers to arrange their own delivery at no cost from us, providing that you arrange your own delivery (or hire your local delivery) from your local area to pick-up from our warehouse depot. By organizing your own delivery, this option offers the customer flexibility to set their delivery schedule. We can store your order for up to 30 days from payment of our goods online, as long as you notify us the exact time and date of pick-up so we can prepare your order for delivery.
FINN Tiles Online Delivery
As an emerging online store, we know that organizing delivery of bulky goods can be difficult! We will arrange and deliver with only with a reputable third party transport companies that we can trust. To ensure excellent customer service and quality in processing and delivering our goods, we only deliver to these areas below for $120 flat-rate for all orders when purchased from us online:
Zone 1 / Sydney Metro
Zone 2 / Gosford, Wollongong, Lower Blue Mountains
Zone 3 / Newcastle, Nowra, Bowral, Upper Blue Mountains
Zone 4 / Canberra, Goulburn, Nelson Bay, Singleton, Ulladulla
This page will be updated as we expand our delivery area/routes in the future.
Acceptance of our Delivery
FINN Tiles use third-party freight companies and couriers to deliver your goods. Your details, including your name, delivery address and phone number will be supplied to the freight company for sole purpose of delivery. FINN Tiles are not responsible for any breakages or damage that may occur during delivery. To reduce this from happening, we only deliver to the listed zones above.
To allow for a successful delivery at your home, please allow for unrestricted, safe and easy access/parking for delivery vehicle to and within premises. We will contact you with the details and time of delivery to ensure there is somebody at the premises for supervision of delivery. If under any case that there is no one available at the time of delivery, or there is limited access/space to delivery address in which delivery cannot take place, you will foot for an additional delivery fee for re-delivery. You or your representative may be required to sign a delivery form to confirm that the delivery has taken place.
FINN Tiles will unload tiles by hand up to 3m from entrance of garage or a secure location.
After second/or more pallet, they will not be unloaded by hand.